A Manager's Guide to Service Management Book + PRICE WATCH * Amazon pricing is not included in price watch

A Manager's Guide to Service Management Book

This publication has been developed as a result of demand from commercial and public sector organizations. It is aimed at managers and staff responsible for implementing, maintaining, improving or procuring service management. It enables managers to understand the best practices, objectives, benefits and possible problems of service management. It recognizes that services and service management are essential to helping organizations generate revenue or be cost-effective.Read More

from£52.65 | RRP: £39.00
* Excludes Voucher Code Discount Also available Used from £38.87
  • 0580427641
  • 9780580427640
  • Jenny Dugmore, Shirley Lacy
  • 1 June 2004
  • BSI British Standards Institution
  • Paperback (Book)
  • 148
  • 5
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