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Assert Yourself: Effective Complaining (You Need This Book First) Book
Dodgy dishwashers? Cowboy contractors? Bloody-minded bank managers? Holidays in hell? Don't get mad - get complaining. This book empowers you to take control of the situation and get results. It tells you: All you need to know about your legal rights - and your suppliers' legal responsibilities; Who to complain to, how to complain effectively and what result to expect in each situation; How to take a stubborn supplier to court - and win.Read More
from£9.43 | RRP: * Excludes Voucher Code Discount Also available Used from £5.46
- 0117028223
- 9780117028227
- Rosy Border, Angela Clark
- 12 November 2001
- Stationery Office Books
- Paperback (Book)
- 172
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