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Building an ITIL-based service management department: Office of Government Commerce (Business) Book
Explains how to build an ITIL based Service Management Department. This title uses terminology consistent with the ITIL Service Management Practices and the ITIL glossary, acronymns and definitions. It embraces both ITIL Version 2 and ITIL Version 3.Read More
from£40.50 | RRP: * Excludes Voucher Code Discount Also available Used from £23.38
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Pickabook
Office of Government Commerce, Malcolm Fry
- 011331096X
- 9780113310968
- Malcolm Fry, OGC - Office of Government Commerce
- 1 June 2008
- Stationery Office
- Paperback (Book)
- 110
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