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Business Process Outsourcing: The Competitive Advantage Book
Business Process Outsourcing is for business leaders who understand the reality of globalization--and understand the consequences of falling behind in a highly competitive marketplace. Business process outsourcing (BPO) offers businesses the opportunity to cut costs for themselves and their customers, as well as establish a meaningful competitive advantage. This book takes a comprehensive look at BPO, revealing how today's best companies are making it a core business principle. Inside, you'll find expert guidance on every aspect of BPO: Identifying and selecting outsourcing opportunities Managing the costs of BPO Choosing vendors Handling BPO contracts Managing the transition to BPO Managing the buyer-vendor relationship Infrastructure needs and considerations Risks and mitigation strategiesRead More
from£67.17 | RRP: * Excludes Voucher Code Discount Also available Used from £3.55
- 0471655775
- 9780471655770
- Rick L. Click, Thomas N. Duening
- 9 November 2004
- John Wiley & Sons
- Hardcover (Book)
- 241
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