Business Relationship Manager: Careers in IT service management (BCS Guides to IT Roles) Book + PRICE WATCH * Amazon pricing is not included in price watch

Business Relationship Manager: Careers in IT service management (BCS Guides to IT Roles) Book

Business relationship management (BRM) is central to all aspects of an organisation's interaction with existing and potential customers. It is crucial for building and maintaining strong relationships between a service provider and customer. This highly accessible book gives an excellent introduction to the role of a BRM manager, covering areas such as purpose, required skills, responsibilities, interface and career progression as well as tools, standards and frameworks related to the role.Read More

from£18.09 | RRP: £
* Excludes Voucher Code Discount Also available Used from £14.25
  • 1780172508
  • 9781780172507
  • Brewster, Ernest
  • 30 June 2014
  • BCS, The Chartered Institute for IT
  • Paperback (Book)
  • 190
  • Book
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