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Call Centers For Dummies Book
Featuring a guide to improving call center management and response, this book serves as a useful resource for call center managers. Concentrating on revenue generation, efficiency, and customer satisfaction, it helps managers improve their results and affect their company's bottom line.Read More
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Blackwell
A fun and simple guide to improving call center management and response Call Centers For Dummies serves as the ideal resource for call center managers. Concentrating on revenue generation, efficiency, and customer satisfaction, it helps managers...
- 0470835494
- 9780470835494
- Réal Bergevin
- 28 July 2005
- John Wiley & Sons
- Paperback (Book)
- 384
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