Cases in Total Quality Management: Manufacturing and Services Book + PRICE WATCH * Amazon pricing is not included in price watch

Cases in Total Quality Management: Manufacturing and Services Book

In this casebook, the authors have selected cases that provide a sense of breadth and depth of Total Quality Management by including cases from a variety of sectors. The cases were selected to represent a wide variety of applications such as TQM quality planning, tools of TQM, and TQM culture and management systems. The case discussions, appendices, teaching notes, and data disks are useful in selecting and presenting the cases that will provide an exciting learning experience for your students.Read More

from£54.00 | RRP: £40.00
* Excludes Voucher Code Discount Also available Used from £63.73
  • 0789506947
  • 9780789506948
  • Jay Heizer, Jay Nathan
  • 27 January 1997
  • South-Western, Division of Thomson Learning
  • Paperback (Book)
  • 300
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