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Chocolates on the Pillow Aren't Enough: Reinventing the Customer Experience Book
* Excludes Voucher Code Discount Also available Used from £4.33
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ASDA
Today leaders of all stripes----whether theya re in business government or non--profit----must find a way to improve the performance of their respective organizations. One fact usually overlooked by leaders who go through this process is that a customera s experience can and often does influence their decision.
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Blackwell
Blending thought-provoking ideas with down-to-earth advice, this book reveals why creating an intimate, positive, and long-lasting connection with customers is the key to success for the twenty-first-century organization, and illustrates how...
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Foyles
Today, leaders of all stripes----whether theya re in business, government, or non--profit----must find a way to improve the performance of their respective...
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Pickabook
Jonathan M. Tisch, Karl Weber
- 0470043555
- 9780470043554
- Jonathan M. Tisch, Karl Weber
- 27 March 2007
- John Wiley & Sons
- Hardcover (Book)
- 272
- annotated edition
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