Chocolates on the Pillow Aren't Enough: Reinventing the Customer Experience Book + PRICE WATCH * Amazon pricing is not included in price watch

Chocolates on the Pillow Aren't Enough: Reinventing the Customer Experience Book

Leaders of all stripes - whether they're in business, government, or non-profit - must find a way to improve the performance of their respective organizations. One fact usually overlooked by leaders who go through this process is that a customer's experience can, and often does, influence their decision.Read More

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  • ASDA

    Today leaders of all stripes----whether theya re in business government or non--profit----must find a way to improve the performance of their respective organizations. One fact usually overlooked by leaders who go through this process is that a customera s experience can and often does influence their decision.

  • Blackwell

    Blending thought-provoking ideas with down-to-earth advice, this book reveals why creating an intimate, positive, and long-lasting connection with customers is the key to success for the twenty-first-century organization, and illustrates how...

  • Foyles

    Today, leaders of all stripes----whether theya re in business, government, or non--profit----must find a way to improve the performance of their respective...

  • Pickabook

    Jonathan M. Tisch, Karl Weber

  • 0470043555
  • 9780470043554
  • Jonathan M. Tisch, Karl Weber
  • 27 March 2007
  • John Wiley & Sons
  • Hardcover (Book)
  • 272
  • annotated edition
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