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Chocolates on the Pillow Aren't Enough: Reinventing the Customer Experience Book
Today leaders of all stripes--whether they're in business government or non-profit--must find a way to improve the performance of their respective organizations. One fact usually overlooked by leaders who go through this process is that a customer's experience can and often does influence their decision.Read More
from£10.15 | RRP: * Excludes Voucher Code Discount Also available Used from £3.65
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Blackwell
Today, leaders of all stripes--whether they're in business, government, or non-profit--must find a way to improve the performance of their respective organizations. One fact usually overlooked by leaders who go through this process is that a...
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Pickabook
Jonathan M. Tisch, Karl Weber
- 0470404639
- 9780470404638
- Jonathan M. Tisch, Karl Weber
- 8 April 2009
- John Wiley & Sons
- Paperback (Book)
- 256
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