Chocolates on the Pillow Aren't Enough: Reinventing the Customer Experience Book + PRICE WATCH * Amazon pricing is not included in price watch

Chocolates on the Pillow Aren't Enough: Reinventing the Customer Experience Book

Today leaders of all stripes--whether they're in business government or non-profit--must find a way to improve the performance of their respective organizations. One fact usually overlooked by leaders who go through this process is that a customer's experience can and often does influence their decision.Read More

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  • Blackwell

    Today, leaders of all stripes--whether they're in business, government, or non-profit--must find a way to improve the performance of their respective organizations. One fact usually overlooked by leaders who go through this process is that a...

  • Pickabook

    Jonathan M. Tisch, Karl Weber

  • 0470404639
  • 9780470404638
  • Jonathan M. Tisch, Karl Weber
  • 8 April 2009
  • John Wiley & Sons
  • Paperback (Book)
  • 256
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