Client-centred Service: How to Keep Them Coming Back for More Book + PRICE WATCH * Amazon pricing is not included in price watch

Client-centred Service: How to Keep Them Coming Back for More Book

How to increase market share and profitability by improving service to your customers. Efficient, good service is not expensive to provide, it protects your share of the market and it generates new sales. This book describes the five criteria clients use to evaluate your services, how to project the right image to the public and how to make your marketing more effective by communicating directly to the real needs of your prospective clients.Read More

from£57.37 | RRP: £42.50
* Excludes Voucher Code Discount Also available Used from £N/A
  • 0471509698
  • 9780471509691
  • David W. Cottle
  • 21 March 1990
  • John Wiley & Sons
  • Hardcover (Book)
  • 304
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