Contact: Customer Service in the Hospitality and Tourism Industry Book + PRICE WATCH * Amazon pricing is not included in price watch

Contact: Customer Service in the Hospitality and Tourism Industry Book

For courses in sales and marketing in hospitality/travel, tourism, and customer service, this book discusses specifically what employees in service business should and should not do when interacting with customers. The book considers service from the perspective of those who deliver service and provides a wealth of examples from the hospitality, travel, and tourism industries.Read More

from£N/A | RRP: £44.99
* Excludes Voucher Code Discount Also available Used from £N/A
  • 0138089167
  • 9780138089160
  • Donald M. Davidoff
  • 8 November 1993
  • Prentice Hall
  • Paperback (Book)
  • 272
  • 1
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