HOME | BESTSELLERS | NEW RELEASES | PRICE WATCH | FICTION | BIOGRAPHIES | E-BOOKS |
+ PRICE WATCH
* Amazon pricing is not included in price watch
Creating a Customer Focused Company: 25 Proven Customer Service Strategies ("Financial Times") Book
This is a guide to implementing 25 customer service techniques which can be adapted for any company. Coverage includes: speed of delivery; customer clubs; focus groups; customer rewards; and adding value to products. It grades techniques according to cost, resources and timescales. Cases include: BA; First Direct; Dominos; and Thomas Cook.Read More
from£N/A | RRP: * Excludes Voucher Code Discount Also available Used from £N/A
- 0273607111
- 9780273607113
- Ian Linton
- 3 October 1994
- Financial Times Prentice Hall
- Hardcover (Book)
- 224
As an Amazon Associate we earn from qualifying purchases. If you click through any of the links below and make a purchase we may earn a small commission (at no extra cost to you). Click here to learn more.
Would you like your name to appear with the review?
We will post your book review within a day or so as long as it meets our guidelines and terms and conditions. All reviews submitted become the licensed property of www.find-book.co.uk as written in our terms and conditions. None of your personal details will be passed on to any other third party.
All form fields are required.