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Crosby Philip B. : Quality without Tears (Plume) Book
Now available in trade paperback, this mega-seller brings the timeless message of "the leading evangelist of quality" (as Time called Philip Crosby) to an ever-widening audience. Drawing on quality lessons learned from hundreds of corporate and government clients and presenting them through practical step-by-step guidance, Crosby shows managers at all levels how to build quality into all aspects of their operations.Read More
from£19.29 | RRP: * Excludes Voucher Code Discount Also available Used from £8.36
- 0452256585
- 9780452256583
- Philip B Crosby
- 1 August 1987
- Penguin Books Australia
- Paperback (Book)
- 205
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