Crosby Philip B. : Quality without Tears (Plume) Book + PRICE WATCH * Amazon pricing is not included in price watch

Crosby Philip B. : Quality without Tears (Plume) Book

Now available in trade paperback, this mega-seller brings the timeless message of "the leading evangelist of quality" (as Time called Philip Crosby) to an ever-widening audience. Drawing on quality lessons learned from hundreds of corporate and government clients and presenting them through practical step-by-step guidance, Crosby shows managers at all levels how to build quality into all aspects of their operations.Read More

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  • 0452256585
  • 9780452256583
  • Philip B Crosby
  • 1 August 1987
  • Penguin Books Australia
  • Paperback (Book)
  • 205
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