Customer Care (Successful business in a week) Book + PRICE WATCH * Amazon pricing is not included in price watch

Customer Care (Successful business in a week) Book

This handbook aims to show how a company can involve all its personnel in using customer support as a competitive tool. It examines the meaning of customer support, the importance of communication, complaining as a positive tool, setting and monitoring standards, and the customer care programme.Read More

from£N/A | RRP: £6.99
* Excludes Voucher Code Discount Also available Used from £N/A
  • 0340711965
  • 9780340711965
  • John H. Wellemin
  • 8 April 1998
  • Hodder & Stoughton Ltd
  • Paperback (Book)
  • 95
  • 2nd edition
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