Customer Loyalty: How to Earn it, How to Keep it Book + PRICE WATCH * Amazon pricing is not included in price watch

Customer Loyalty: How to Earn it, How to Keep it Book

Outlining a six-step process for developing prospective customers into loyal advocates, a guide offers techniques for reaching the stage where customers buy on a steady basis, recommend the product to friends, and resist lower prices from the competition.Read More

from£21.58 | RRP: £15.99
* Excludes Voucher Code Discount Also available Used from £3.05
  • 002912977X
  • 9780029129777
  • Jill Griffin
  • 1 March 1995
  • Jossey-Bass Inc.,U.S.
  • Hardcover (Book)
  • 242
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