Customer Service: A Practical Approach Book + PRICE WATCH * Amazon pricing is not included in price watch

Customer Service: A Practical Approach Book

This text develops three themes: an understanding of the customer-service industry; a working knowledge of current trends and the ability to interpret these trends; and the fundamental abilities and strategies which lead to the successful implementation of customer service.Read More

from£N/A | RRP: £27.99
* Excludes Voucher Code Discount Also available Used from £N/A
  • 0134364600
  • 9780134364605
  • Elaine K. Harris
  • 26 December 1995
  • Pearson US Imports & PHIPEs
  • Paperback (Book)
  • 256
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