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Customer Service Training 101: Quick and Easy Techniques That Get Great Results Book
Your service team may represent the first last or only interaction point between your customers and your company. This book presents proven techniques for creating unforgettable customer experiences. It covers every aspect of face-to-face phone Internet and self-service customer relations.Read More
from£24.69 | RRP: * Excludes Voucher Code Discount Also available Used from £4.34
-
Blackwell
Good customer service is a given for any company that wants to survive in an ultra-competitive business landscape. But the truly dominant companies in any industry have taken their service programs to new heights, providing truly exceptional...
- 0814416411
- 9780814416419
- Renee Evenson
- 1 October 2010
- Amacom
- Paperback (Book)
- 224
- 2
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