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Customer Service in Leisure and Tourism (Hodder GNVQ - Leisure & Tourism in Action) Book
This text, on customer service, is one of eight unit booklets, each covering a key section of the GNVQ Advanced Leisure and Tourism syllabus. It includes coverage of all elements and range statements in that particular unit. Activities are featured, as well as assignments and case studies.Read More
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- 0340658401
- 9780340658406
- John Edmonds, Debbie Betteridge
- 6 May 1997
- Hodder Arnold H&S
- Paperback (Book)
- 62
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