Dealing with Demanding Customers: How to Turn Complaints into Opportunities (Institute of Management) Book + PRICE WATCH * Amazon pricing is not included in price watch

Dealing with Demanding Customers: How to Turn Complaints into Opportunities (Institute of Management) Book

Designed for those at the sharp end of customer care, this book shows how to turn complaints into renewed orders and provides ideas to solve disputes and diffuse angry clients. With real-life examples, there are suggestions on pit-falls to avoid.Read More

from£N/A | RRP: £18.99
* Excludes Voucher Code Discount Also available Used from £N/A
  • 0273607294
  • 9780273607298
  • David Martin
  • 22 August 1994
  • Financial Times/ Prentice Hall
  • Paperback (Book)
  • 192
  • 1
As an Amazon Associate we earn from qualifying purchases. If you click through any of the links below and make a purchase we may earn a small commission (at no extra cost to you). Click here to learn more.

Would you like your name to appear with the review?

We will post your book review within a day or so as long as it meets our guidelines and terms and conditions. All reviews submitted become the licensed property of www.find-book.co.uk as written in our terms and conditions. None of your personal details will be passed on to any other third party.

All form fields are required.