Dealing with Difficult People (Creating Success Series) Book + PRICE WATCH * Amazon pricing is not included in price watch

Dealing with Difficult People (Creating Success Series) Book

Difficult people can make life impossible. The workplace for example, is inhabited by a wide variety of people, and sometimes it can be difficult to get along with them and get on with your work as well. This book looks at individual behavior, what drives it and how to cope with it. Recognizing that `nice people aren't always like us` the author takes us through dealing with difficult people and awkward situations in a step-by-step guide that includes tips, hints and hazard warnings. A Practical, accessible book, it is essential reading for managers looking to improve performance, sales people looking to win more business, and for anyone who has to deal with difficult colleagues or customers.Read More

from£10.78 | RRP: £7.99
* Excludes Voucher Code Discount Also available Used from £2.42
  • 0749436913
  • 9780749436919
  • Roy Lilley
  • 8 November 2001
  • Kogan Page Ltd
  • Paperback (Book)
  • 160
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