Delivering Satisfaction and Service Quality: A Customer-based Approach for Libraries Book + PRICE WATCH * Amazon pricing is not included in price watch

Delivering Satisfaction and Service Quality: A Customer-based Approach for Libraries Book

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from£57.98 | RRP: £37.95
* Excludes Voucher Code Discount Also available Used from £8.03
  • 083890789X
  • 9780838907894
  • Peter Hernon, John R. Whitman
  • 30 November 2000
  • ALA Editions
  • Paperback (Book)
  • 200
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