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Designing the Customer-Centric Organization: A Guide to Strategy, Structure, and Process (Jossey-Bass Business & Management) Book
Offers business leaders a comprehensive customer-centric organizational model that shows how to put in place an infrastructure that is organized around the demands of the customer. This title includes information about structure management processes reward and management systems and people practices.Read More
from£39.76 | RRP: * Excludes Voucher Code Discount Also available Used from £4.19
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Blackwell
Designing the Customer-Centric Organization offers today's business leaders a comprehensive customer-centric organizational model that clearly shows how to put in place an infrastructure that is organized around the demands of the customer.
- 0787979198
- 9780787979195
- Jay R. Galbraith
- 13 May 2005
- Jossey Bass
- Hardcover (Book)
- 208
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