Effective User Support: How to Manage the IT Helpdesk Book + PRICE WATCH * Amazon pricing is not included in price watch

Effective User Support: How to Manage the IT Helpdesk Book

Drawing on decades of experience in IT support, the author shows how to design, implement, manage, and fine-tune user support services. Reflecting the growth of helpdesks that serve international users, coverag is global in scope. Like two books in one, this is a strategic A-to-Z overview of user support services and a comprehensive, desk reference for the troubleshooting staff.Read More

from£N/A | RRP: £24.95
* Excludes Voucher Code Discount Also available Used from £N/A
  • 0077079531
  • 9780077079536
  • Noel Bruton
  • 1 June 1995
  • McGraw-Hill Publishing Co.
  • Paperback (Book)
  • 220
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