Engaging Public Sector Clients: From Service-Delivery to Co-Production Book + PRICE WATCH * Amazon pricing is not included in price watch

Engaging Public Sector Clients: From Service-Delivery to Co-Production Book

Exploring three rich cases across three countries this book shows how government organizations need their clients to contribute time and effort to co-producing public services and how organizations can better elicit this work from them by providing good client service and appealing to their intrinsic needs and social values.Read More

from£58.65 | RRP: £60.00
* Excludes Voucher Code Discount Also available Used from £40.15
  • 0230223761
  • 9780230223769
  • Professor John Alford
  • 8 April 2009
  • Palgrave Macmillan
  • Hardcover (Book)
  • 272
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