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Every Manager's Guide to Business Processes: A Glossary of Key Terms and Concepts for Today's Business Leader Book
Reengineering, total quality management, time-based competition--this is an invaluable reference to these and other process-based movements that have transformed business practices worldwide. A selective glossary that provides a reliable review of key business process concepts and terms, the book will help managers sort out the hype from the reality and create business process advantages in their firm's marketplace.Read More
from£16.13 | RRP: * Excludes Voucher Code Discount Also available Used from £3.91
- 0875845754
- 9780875845753
- Peter G.W. Keen, Ellen M. Knapp
- 1 October 1995
- Harvard Business School Press
- Paperback (Book)
- 219
- New edition
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