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Fresh Customer Service: Treat the Employee as #1 and the Customer as #2 and You Will Get Customers for Life Book
Proves that if employees are treated with respect and kindness, if they are motivated and equipped with the tools they need to do their job, and are treated like they are number 1, they unleash a passion to serve customers like they have never been treated before.Read More
from£14.69 | RRP: * Excludes Voucher Code Discount Also available Used from £15.10
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Blackwell
It goes against all you were taught in business school and many of the books you've read and it's the key to turning customers into loyal customers. Not only will they faithfully return to you, they will become brand ambassadors who spread the...
- 1933631643
- 9781933631646
- Michael D. Brown
- 1 September 2007
- Acanthus Publishing
- Hardcover (Book)
- 206
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