Handling Aggression and Violence at Work Book + PRICE WATCH * Amazon pricing is not included in price watch

Handling Aggression and Violence at Work Book

This manual is intended to help staff to maximize their safety through increased understanding of the reasons why violence and aggression occur in work scenarios. It equips staff with a range of effective responses that include: techniques in assertiveness training; problem-solving processes to de-escalate confrontations; and guidance on how to develop a small number of elementary self-defence skills - called "breakaway" - for use in situations where physical safety is actually threatened. The text is also aimed at helping managers and policy-makers break the cycle of ineffective response to aggression and violence by creating the opportunity to identify the skills needed to manage a work culture that de-escalates violence effectively.Read More

from£47.18 | RRP: £34.95
* Excludes Voucher Code Discount Also available Used from £14.18
  • 1898924651
  • 9781898924654
  • Robin Trewartha, David Leadbetter
  • 30 November 1995
  • Russell House Publishing Ltd
  • Paperback (Book)
  • 160
As an Amazon Associate we earn from qualifying purchases. If you click through any of the links below and make a purchase we may earn a small commission (at no extra cost to you). Click here to learn more.

Would you like your name to appear with the review?

We will post your book review within a day or so as long as it meets our guidelines and terms and conditions. All reviews submitted become the licensed property of www.find-book.co.uk as written in our terms and conditions. None of your personal details will be passed on to any other third party.

All form fields are required.