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Hey, I'm the Customer: Front Line Tips for Providing Superior Customer Service Book
In an increasingly competitive economy, superior service is the key to attracting and retaining customers. Now a veteran sales trainer shows managers, supervisors, business owners, and particularly front-line service providers precisely how to focus on customer needs and give today's demanding and selective buyers the end-result benefits they expect. Line drawings.Read More
from£N/A | RRP: * Excludes Voucher Code Discount Also available Used from £N/A
- 013388158X
- 9780133881585
- Willingham
- 1 July 1992
- Jossey Bass
- Paperback (Book)
- 224
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