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High Performance Healthcare: Using the Power of Relationships to Achieve Quality, Efficiency and Resilience Book
From award winning author of The Southwest Airlines Way an examination of how the same power of relational coordination that propelled Southwest Airlines can be used in the healthcare setting to achieve lower costs more efficiency and better care.Read More
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Blackwell
High Performance Healthcare explains the critical concept of relational coordinationcoordinating work through shared goals, shared knowledge, and mutual respect. Because of the way healthcare is organized, weak links exist throughout the chain...
- 0071621768
- 9780071621762
- Jody Hoffer Gittell
- 1 July 2009
- McGraw-Hill Professional
- Hardcover (Book)
- 288
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