High Value Low Cost: How to Create Profitable Customer Delight (Financial Times Series) Book + PRICE WATCH * Amazon pricing is not included in price watch

High Value Low Cost: How to Create Profitable Customer Delight (Financial Times Series) Book

BPM enables companies to meet new challenges on two fronts; the customer and the organization. This text shows how to determine the external factors which wil create market differentiation and develops the three ingredients which together build a differentiating customer proposition. It provides a two-step route map to change the internal capability to achieve corporate transformation.Read More

from£N/A | RRP: £50.00
* Excludes Voucher Code Discount Also available Used from £N/A
  • 0273604376
  • 9780273604372
  • Brian Plowman
  • 5 August 1994
  • Financial Times/ Prentice Hall
  • Hardcover (Book)
  • 267
  • 1
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