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Hotel Front Office Management (Hospitality, Travel & Tourism) Book
This Second Edition has been updated to include a brand new chapter on yield management, plus a human resources chapter refocused to cover current trends in training, employee empowerment, and reducing turnover. In addition, you'll discover how to increase efficiency with today's hospitality technology--from electronic lock to front office equipment.Read More
from£40.70 | RRP: * Excludes Voucher Code Discount Also available Used from £10.48
- 0471287121
- 9780471287124
- James A. Bardi
- 12 August 1996
- John Wiley & Sons
- Hardcover (Book)
- 480
- 2nd Edition
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