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Hotel Operations Management Book
Describing in great depth and detail all areas of hotel administration, this accurate book provides an up-to-date and comprehensive examination of the responsibilities of a hotel general manager. It shares with readers the procedures effective managers use to ensure their hotel'sand their ownultimate success. KEY TOPICS This unique approach addresses all of the operating departments of a full-service hotelHuman Resources, Controller, The Front Office, Housekeeping, Food and Beverage, Safety and Property Security, Sales and Marketing, Facility Engineering and Maintenancefrom the viewpoint of the General Manager. It also explores franchise agreements and management contracts, purchasing a hotel, and career opportunities. For current and future hotel general managers, and hotel department headsi.e., executive housekeepers, directors of sales, controllers, and front office managers.Read More
from£N/A | RRP: * Excludes Voucher Code Discount Also available Used from £N/A
- 0130995983
- 9780130995988
- David K. Hayes Ph.D., Jack D. Ninemeier Ph.D.
- 3 July 2003
- Prentice Hall
- Hardcover (Book)
- 512
- 1
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