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How To Complain Book
You are sitting down with family and friends in a supposedly smart restaurant—and the food is disgusting. What do you do when the waiter asks if everything is ok? Like the majority of the population, you probably half-smile and mumble something acquiescent. Wrong! You should always complain and always explain! A complaint without explanation is worthless. Ranting and raving is bad; controlled complaining is good. Don't just walk away, let the people who caused that feeling know why. In all cases you stand to gain a lot more than ranting, or not saying anything at all.Read More
from£10.78 | RRP: * Excludes Voucher Code Discount Also available Used from £2.73
- 1904915027
- 9781904915027
- Mel Stein
- 9 May 2005
- Southbank Publishing
- Paperback (Book)
- 224
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