How To Complain Book + PRICE WATCH * Amazon pricing is not included in price watch

How To Complain Book

You are sitting down with family and friends in a supposedly smart restaurant—and the food is disgusting. What do you do when the waiter asks if everything is ok? Like the majority of the population, you probably half-smile and mumble something acquiescent. Wrong! You should always complain and always explain! A complaint without explanation is worthless. Ranting and raving is bad; controlled complaining is good. Don't just walk away, let the people who caused that feeling know why. In all cases you stand to gain a lot more than ranting, or not saying anything at all.Read More

from£10.78 | RRP: £7.99
* Excludes Voucher Code Discount Also available Used from £2.73
  • 1904915027
  • 9781904915027
  • Mel Stein
  • 9 May 2005
  • Southbank Publishing
  • Paperback (Book)
  • 224
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