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How to Design and Deliver Quality Service Training (Practical Trainer) Book
This study offers office trainers and managers guidance on the design and implementation of training programmes that aim to make staff aware of quality issues. Aimed at both commercial and public-sector organizations, it explains how any company can improve its customer service standards.Read More
from£25.63 | RRP: * Excludes Voucher Code Discount Also available Used from £4.59
- 0749407379
- 9780749407377
- Tony Newby
- 30 November 1992
- Kogan Page Ltd
- Paperback (Book)
- 128
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