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How to Resolve Conflict Effectively: Participant's Workbook (Active Training Series) Book
Too often, in situations of conflict, people seek victory rather than agreement. Resolving conflict successfully means taking a different approach where both parties benefitâ??creating a win-win situation. How to Resolve Conflict Effectively, Participantâ??s Workbook  from the popular 60-Minute Active Training Series offers you an effective, yet brief program that will teach you the skills needed to successfully resolve conflict and create win-win situations. Specifically, you will learn how to Get tension right out on the table Figure out whatâ??s bothering the other person Communicate the real, underlying concerns Read More
from£10.52 | RRP: * Excludes Voucher Code Discount Also available Used from £84.43
- 0787973564
- 9780787973568
- Mel Silberman, Freda Hansburg
- 7 January 2005
- Jossey Bass
- Paperback (Book)
- 24
- Workbook
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