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Hug Your Customers: Love the Results Book
* Excludes Voucher Code Discount Also available Used from £2.09
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Foyles
Like the international bestseller Who Moved My Cheese?, Hug Your Customers is powerful through its simplicity. Jack Mitchell is CEO of Mitchells - a clothes store and one of the most successful small businesses in America. This family-run business has built extremely healthy profit margins in a tough retail market through a most refreshing approach to sales - hug your customers! In other words: if there is one key to a successful business then it is happy customers and companies who go the extra mile enjoy the extra profits. From small independent businesses to established conglomerates, Hug Your Customers is an invaluable and fun tool for ensuring repeat business and outstanding results.
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Penguin
Add a personal touch to sales and achieve astounding results 'For three generations we've been hugging customers, and they've been hugging us back. It's natural to treat people well and surprise them with positive acts, because that's how everyone loves to be treated. So try it.
- 0141015225
- 9780141015224
- Jack Mitchell
- 4 March 2004
- Penguin
- Paperback (Book)
- 304
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