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IT Services: Costs, Metrics, Benchmarking, and Marketing (Enterprise Computing) Book
Offers a total roadmap for executives building enterprise-wide operations centers; practical help for managers seeking to deliver cost effective support and invaluable insight for IT customers who need to know what they can expect from their technology professionals. DLC: Computer service industry. Read More
from£24.38 | RRP: * Excludes Voucher Code Discount Also available Used from £5.44
- 0130191957
- 9780130191953
- Anthony Tardugno, Thomas DiPasquale, Robert Matthews
- 10 March 2000
- Prentice Hall
- Hardcover (Book)
- 208
- 1
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