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ITIL Continual Service Improvement Book
Alongside the delivery of consistent, repeatable process activities as part of service quality, ITIL has always emphasised the importance of continual improvements. Focusing on the process elements involved in identifying and introducing service management improvements, this title also deals with issues surrounding service retirement.Read More
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Pickabook
George Spalding, Gary Case
- 0113310498
- 9780113310494
- George Spalding, Gary Case
- 30 May 2007
- Stationery Office
- Paperback (Book)
- 221
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