Integrated Measurement - Kpis and Metrics for Itsm: A Narrative Account Book + PRICE WATCH * Amazon pricing is not included in price watch

Integrated Measurement - Kpis and Metrics for Itsm: A Narrative Account Book

Integrated Measurement - KPIs and Metrics for ITSM A unique account of KPIs and metrics for ITSM that uses a fictional story to explain implementation at an operational levelRead More

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  • 1849283834
  • 9781849283830
  • Daniel Mclean
  • 21 May 2013
  • ITGP
  • Paperback (Book)
  • 188
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