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Integrated Measurement - Kpis and Metrics for Itsm: A Narrative Account Book
Integrated Measurement - KPIs and Metrics for ITSM A unique account of KPIs and metrics for ITSM that uses a fictional story to explain implementation at an operational levelRead More
from£28.59 | RRP: * Excludes Voucher Code Discount Also available Used from £50.26
- 1849283834
- 9781849283830
- Daniel Mclean
- 21 May 2013
- ITGP
- Paperback (Book)
- 188
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