Interpersonal Skills for Hospitality Management (Tourism & Hospitality Management) Book + PRICE WATCH * Amazon pricing is not included in price watch

Interpersonal Skills for Hospitality Management (Tourism & Hospitality Management) Book

Interpersonal Skills for Hospitality Management explains the practice and theory of basic self-presentation and social-interaction skills as well as the higher-level skills of leadership, group dynamics, negotiation and conflict resolution.Read More

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  • Product Description

    This is a comprehensive text on the communication and interpersonal skills required of existing and future managers within the tourism and hospitality industry. The industry is increasingly emphasising the importance of such skills, and this text provides a resource around which lecturers can develop relevant courses. The text is vocationally oriented while also dealing with more theoretical aspects. It adopts a structured, self-learning approach based on case studies, exercises, keynotes and activities.

  • 041257330X
  • 9780412573309
  • M. Clark
  • 20 April 1995
  • Thomson Learning
  • Paperback (Book)
  • 224
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