Making Customers Count: A Guide to Excellence in Customer Care Book + PRICE WATCH * Amazon pricing is not included in price watch

Making Customers Count: A Guide to Excellence in Customer Care Book

Aimed at any company seeking to develop or maintain an effective customer care programme this text provides a framework for building customer responsiveness into the day-to-day routines of business while drawing on the experiences both positive and negative of a wide range of companies.Read More

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  • Pickabook

    David Clutterbuck, Sue Kernaghan

  • 1852521090
  • 9781852521097
  • David Clutterbuck, Sue Kernaghan
  • 1 April 1993
  • Management Books 2000 Ltd
  • Paperback (Book)
  • 159
  • New edition
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