Making Hostile Words Harmless: A Guide to the Power of Positive Speaking for Helping Professionals and Their Clients Book + PRICE WATCH * Amazon pricing is not included in price watch

Making Hostile Words Harmless: A Guide to the Power of Positive Speaking for Helping Professionals and Their Clients Book

A groundbreaking new guide introducing a creative and positive approach for dealing with difficult people Making Hostile Words Harmless creatively offers therapists and their clients a unique collection of effective exercises and bully-busting responses guaranteed to defuse difficult exchanges.Read More

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  • Blackwell

    Infused with wisdom and a strong dose of humor, Making Hostile Words Harmless offers therapists and their clients a unique collection of effective exercises and bully-busting responses guaranteed to diffuse difficult exchanges. Filled with...

  • 0470281944
  • 9780470281949
  • Kate Cohen-Posey
  • 27 May 2008
  • John Wiley & Sons
  • Paperback (Book)
  • 186
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