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Management of Service Operations (Book & CD Rom Pack) Book
A concise guide to Operations Management within service organizations - the sector which interacts with and delivers services to customers. The book introduces tried and tested techniques and explores influencing factors which can affect situations, and the CD provides case studies.Read More
from£N/A | RRP: * Excludes Voucher Code Discount Also available Used from £N/A
- 0304705284
- 9780304705283
- Nevan Wright
- 22 July 1999
- Thomson Learning
- Paperback (Book)
- 256
- Pap/Cdr
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