Managing Assertively: A Self-Teaching Guide (Wiley Self-Teaching Guides) Book + PRICE WATCH * Amazon pricing is not included in price watch

Managing Assertively: A Self-Teaching Guide (Wiley Self-Teaching Guides) Book

A proven program for increasing your management skills Managing Assertively has helped tens of thousands of businesspeople become more effective managers by sharpening their people skills. Leading management trainer Madelyn Burley-Allen shows you how you, too, can learn to resolve conflicts and defuse interpersonal problems that invariably arise at work. Her step-by-step techniques, clear examples, and competence-building exercises will immediately improve your supervisory skills, sharpen your self-awareness, and make you a more confident, assertive manager. You'll learn how to: Use eight building blocks to become a more effective manager Overcome self-defeating behavior Handle criticism to maintain and enhance self-esteem State limits and expectations to clarify assignments Become a more effective listener Receive and give positive feedback to enhance team building Handle conflict, stress, personal problems, and a wide range of other difficult on-the-job situations By following the user-friendly, interactive, self-teaching format, you can work at your own pace as you master management essentials. Read More

from£N/A | RRP: £13.99
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  • 0471039713
  • 9780471039716
  • Madelyn Burley-Allen
  • 26 May 1995
  • John Wiley & Sons
  • Paperback (Book)
  • 240
  • 2nd Edition
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