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Managing Assertively: How to Improve Your People Skills Book
A proven program for increasing your management skills Managing Assertively has helped tens of thousands of businesspeople become more effective managers by sharpening their people skills. Leading management trainer Madelyn Burley-Allen shows you how you, too, can learn to resolve conflicts and defuse interpersonal problems that invariably arise at work. Her step-by-step techniques, clear examples, and competence-building exercises will immediately improve your supervisory skills, sharpen your self-awareness, and make you a more confident, assertive manager. You'll learn how to: Use eight building blocks to become a more effective manager Overcome self-defeating behavior Handle criticism to maintain and enhance self-esteem State limits and expectations to clarify assignments Become a more effective listener Receive and give positive feedback to enhance team building Handle conflict, stress, personal problems, and a wide range of other difficult on-the-job situations By following the user-friendly, interactive, self-teaching format, you can work at your own pace as you master management essentials. Read More
from£16.87 | RRP: * Excludes Voucher Code Discount Also available Used from £3.55
- 0471097500
- 9780471097501
- Madelyn BurleyAllen
- 6 July 1983
- John Wiley & Sons
- Paperback (Book)
- 190
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