Managing People in the Health Service Book

Empowerment, internal markets and increased local accountability are making core people management skills far more important in every area of healthcare. Nurses running wards, senior paramedics, purchasing authority managers and GP fundholders, for example, now all need to understand how their organizations work, build effective teams and networks, and influence others to get things done. Many also need to find better ways of predicting their people requirements, selecting, developing and sustaining their staff, communicating objectives and managing performance. With vignettes based on real life and questions to encourage further reflection, this personnel primer reveals how the fundamentals of good people management can be applied to the specific circumstances of healthcare today. It offers a suitable overview for students seeking certificates, diplomas and degrees in Health Service Management, nursing and allied professions, as well as guidance for practitioners when things go wrong.Read More