Managing Service as a Strategic Profit Centre Book + PRICE WATCH * Amazon pricing is not included in price watch

Managing Service as a Strategic Profit Centre Book

Managing Service as a Strategic Profit Center shows you how service operations can be a highly profitable line of business, either on a stand-alone basis or as a key part of a manufacturing or distribution business. When run strategically, a service operation can generate profit margins of 25% to 35% or more (pretax), with a return on investment of 50% to 80% or more annually! This innovative guide by Donald Blumberg explains how to: manage service strategically, using advanced financial and accounting concepts; position, market, and sell service; price service using value-in-use pricing strategies; use advanced technology and systems to direct and deliver service in an efficient, cost-effective manner; discover new strategic service opportunities.Read More

from£32.38 | RRP: £23.99
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  • 0070061890
  • 9780070061897
  • Donald F. Blumberg
  • 1 October 1990
  • McGraw-Hill Inc.,US
  • Hardcover (Book)
  • 232
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