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Managing a Quality Service (Care Management Series) Book
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Product Description
Written by well-known social care expert Linda Nazarko, Managing a Quality Service covers the knowledge and understanding required to deliver a quality service to the service user. It provides the structure and processes required to achieve a positive report from the National Standards Commission, including chapers on: * Enabling and developing staff * Partners in care * Managing expectations and planning for the future
- 0435401270
- 9780435401276
- Linda Nazarko
- 8 October 2004
- Heinemann
- Paperback (Book)
- 262
- 1
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