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Managing to Care (Social Institutions and Social Change) Book
In the decades since the Great Society, service sectors as diverse as public assistance, Medicaid, long-term care, and mental health have come to rely on case management to coordinate and rationalize service delivery. Created as a tool for integrating services on the level of the individual client, case management has evolved into a means of rationing resources and controlling costs. Thus a program that began as a service technique has helped to drive the most significant trends in American health care and social welfare, including the entrenchment of bureaucracy, the challenging of once dominant professions, and the rise of corporate control. Managing to Care explains the historical development of case management strategies, assesses organizational and operational issues cross-cutting … read more...
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