Measure What Matters to Customers: Using Key Predictive Indicators (KPIs) Book + PRICE WATCH * Amazon pricing is not included in price watch

Measure What Matters to Customers: Using Key Predictive Indicators (KPIs) Book

Measure What Matters to Customers reveals how to capitalize on Key Predictive Indicators (KPIs), the innovative measures that define the success of your enterprise as...Read More

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  • Product Description

    Measure What Matters to Customers reveals how to capitalize on Key Predictive Indicators (KPIs), the innovative measures that define the success of your enterprise as your customers do. If you want to increase your company's profits by working smarter, this is the book for you.

  • 0471752940
  • 9780471752943
  • Ronald J. Baker
  • 17 October 2006
  • John Wiley & Sons
  • Hardcover (Book)
  • 208
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